Shipping policy

Shipping Policy

Effective Date: 04/08/2026

Thank you for shopping with  ZEYRAVO. We create every product on demand, which means your order is printed specifically for you after it is placed. Please read our Shipping Policy to understand how we process, produce, and deliver your orders.

1. Order Processing & Production

As a Print-on-Demand store:

  • Orders are processed after successful payment confirmation.
  • Production begins once your order is confirmed.
  • Production typically takes 2–5 business days.
  • Orders placed on weekends or public holidays will begin processing on the next business day.
  • During festivals or periods of high order volume, production may take slightly longer.

2. Shipping Methods

We currently offer:

  • Standard Shipping
  • Cash on Delivery (COD) (where available)

The available shipping options will be displayed during checkout.

3. Delivery Time

After production is completed:

  • Shipping Time: 3–7 business days
  • Estimated Total Delivery Time: 5–12 business days

Delivery times are estimates and may vary depending on your location, courier service availability, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated during checkout.

  • Standard Shipping: ₹49
  • Free Shipping: On eligible orders as displayed during checkout.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking number and courier details.

You can use the tracking number to monitor the delivery status of your shipment.

6. Delivery Issues and Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • High production volume
  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier service disruptions
  • Incorrect shipping information provided by the customer
  • Remote or difficult-to-reach delivery locations

If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist you.

7. Failed Delivery Attempts

Courier partners may attempt delivery more than once.

If delivery cannot be completed because:

  • The recipient is unavailable.
  • The shipping address is incorrect or incomplete.
  • The package is refused.

The order may be returned to us. Additional shipping charges may apply if the order needs to be shipped again.

8. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

  • Take clear photographs before using the product.
  • Contact us within 48 hours of delivery.
  • Include your order number and photographs when contacting our support team.

We will investigate the issue and arrange a replacement or refund where applicable.

9. International Shipping

Currently,  ZEYRAVO ships only within India.

We do not offer international shipping at this time.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name:  ZEYRAVO

Email: supportzeyravo@gmail.com

Phone: +91 9762592357 (WhatsApp Only)

Business Address:

 ZEYRAVO
Bijiti Road
Sitarganj, Udham Singh Nagar
Uttarakhand – 262405
India